The Hotel Santamaria Plaza offers a convenient 24-hour reception as well as luggage storage for the guests. Staff at the front desk are available to look after the needs of guests on arrival. Travellers can take advantage of the available internet access to keep connected while away. Universidad Autónoma de Occidente and University of Valle are within a 20 minute drive from the hotel.

Under 10 minutes drive away are some great tourist destinations such as the Estadio Olímpico Pascual Guerrero, and conveniently there is complimentary private parking on site at the Hotel Santamaria Plaza should you need it. The centre of Cali is 20 minutes away by car. An airport shuttle operates from the hotel.